As part of our desire to make sure we have open lines of communication with our customers, we have launched the LunchBox Customer Care Portal where our customers can log new incidents when they have a support need or when they would like to request some form of service whether it is for on-site or on-line training. 

    Customers can also track the status of any open ticket and review a complete history of all tickets for the school year.  We even have a searchable knowledge base on the portal that allows customers to search through all the documentation that has been created for the LunchBox U classes and other helpful documents to help them with the daily operation of the LunchBox program.

    We listen to your feedback and respond with enhanced product and customer care offerings. Our LunchBox support team is required to maintain LunchBox U certification. They also receive refresher training each June so they are ready to hit the ground running to help you meet the challenges of school year start-up. Our software developers shift gears each fall to join the Customer Care team and supplement our Help Desk ranks.